THE STORY
In the 2019 Carabao Cup Final between Chelsea and Manchester City, Chelsea goalkeeper Kepa Arrizabalaga refused to be substituted by manager Maurizio Sarri during extra time, despite appearing to suffer from cramp. Sarri had intended to replace him with Willy Caballero for the penalty shootout. The match ended 0-0, and Chelsea lost 4-3 in the shootout. (en.wikipedia.org)
TEAMS / PEOPLE:
Chelsea, Manchester City, Kepa Arrizabalaga
WHY IT MATTERS
This incident highlighted a significant breakdown in communication between player and manager, leading to public controversy and disciplinary actions within the team.